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Have a question about the Channel Tunnel, or spotted something on our site we can improve? We would love to hear from you. Send us a message and we will get back to you.

We are here to help you plan your Channel Tunnel crossing with confidence. Whether you have a question about how the tunnel works, our route guides, or a suggestion for the site, drop us a message using the form below and we will reply as soon as we can.

Please note: we are an independent information site

chunnel.co.uk is an independent travel information and comparison website. We are not Eurotunnel, LeShuttle or Getlink, and we cannot make, change or cancel bookings, access your reservation, or answer questions about a ticket you have booked. For anything to do with an existing booking, please contact your booking provider or the operator directly.

Before you write, we may already have your answer

Many common questions are answered in detail on our guides. You might find what you need faster here:

FAQAnswers to the most common questions. Tickets & pricesHow fares work and what it costs. TimetableLive departure times.

Send us a message

Fill in the form below and we will get back to you by email. We aim to reply within a couple of working days.


A quick tip: if your question is about a specific crossing or price, let us know your route and travel dates, it helps us point you in the right direction faster.

Thanks for visiting chunnel.co.uk. We are a small independent team passionate about making Channel Tunnel travel simple to understand, and we read every message. We look forward to helping you plan a smooth crossing.